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We believe in a life of wonder & purpose...

Where you seek out the sacred and flip off the mundane. Where the most important item on your to-do list is to be happy. Where Motherhood is treated with the love and excitement it deserves...

Terms & Condition

Terms & Condition

Usage 
You expressly agree to be governed by the terms and conditions of use mentioned in this document by accessing and using this website. The Marigold Merchant retains the exclusive authority to edit, modify, or add to this website at any time and without previous notice, including the terms of usage. Following such changes, your continued use of this website will signify that you agree to the conditions as they now stand. You are responsible for frequently reviewing the terms of use to be aware of any updates or modifications.

Enquiries
Please do not hesitate to contact The Marigold Merchant if you have any queries, worries, or need further help. Send us an email at hello@themarigoldmerchant.com.au if you have any questions.

Our committed customer support team is available to assist you and will make every effort to get back to you as soon as possible. We are ready to help you from 9 am to 5:30 pm, Australian Eastern Standard Time, Monday through Friday. Our top focus is making sure you're satisfied, and we'll work hard to handle any issues you have with the expertise and care you require. We appreciate that you have selected The Marigold Merchant, and we look forward to helping you.

Stock Availability 
Even while The Marigold Merchant takes great pride in keeping its online store's stock availability information correct and up to date, there may occasionally be inconsistencies. Even though we make every attempt to guarantee that the products mentioned are readily accessible for purchase, there may be occasions when a product that is indicated as being in stock is really out of stock.

We acknowledge the potential annoyance this may create and are committed to finding a swift solution if, in the odd occasion, you order an item that is not available. Our devoted team will get in touch with you as soon as possible to let you know what's going on, usually within one business day. We will offer you any feasible substitutes or, if you want, we'll give you a complete refund using the payment method you first used.

Your complete pleasure is our first goal, and we sincerely apologise if this causes you any inconvenience. You may be confident that our team will make every effort to limit any disturbance to your shopping experience and to achieve a quick and satisfactory resolution.

The Marigold Merchant appreciates your understanding and on-going support, and we look forward to providing you with the superior products and customer service you've come to expect from us.

Sale Items
We recognise that you might be frustrated about missing out on the special sale pricing if you make a purchase from our shop within 72 hours of the start of a Sale Promo. Because of this, we provide a special policy to make sure you don't lose out on the discounts.

A shop credit for the difference between the price paid and the sale price is available for any purchases made during this 72-hour period that are later discounted during a Sale Promo. We appreciate fairness and want to keep our word that we'll provide you the best deal we can.

Simply email us at the authorised customer care address with the information from your initial order, including the transaction date, the item(s), and the receipt number, to take advantage of this offer. After carefully considering your request, our helpful customer service team will set up your store credit after it has been approved. You can save money on further items you love by using this credit towards any future purchases from our store.

We work hard to complete these credits as quickly as we can, typically in 1-2 business days, so that you may start saving right away. Please get in touch if you need help with anything else or if you have any queries about this procedure. Our customer support staff is available at all times.

This policy shows The Marigold Merchant's dedication to delivering a pleasurable purchasing experience. We at The Marigold Merchant believe in treating our customers with respect and integrity. We appreciate your support and confidence, and we hope to work with you again soon.

Coupon Codes 
Newsletter Signup Coupon Codes: The Marigold Merchant enjoys honouring its loyal clients. You'll get a unique promo code when you subscribe to our newsletter, and it's good for full price transactions over $100. Please be aware that this promotion is only good for your initial purchase and is only good for one individual. This is the ideal time to economise on our lovely variety of products, whether you're looking for a nice gift or something unique for yourself.

Discount Codes and Promotions: We provide more methods to save with our discount codes. It's crucial to understand, though, that these codes cannot be combined with any other promotion or offer. Please be sure that the discount code you want to use is the only one being used on your order if you want to use one. Please select the discount that will save you the most money because our system is only built to accept one at a time.

Applying Coupons and Assistance: Please be aware that once an order has been finalised, coupons cannot be used to modify it. If you run into any problems or have any concerns regarding how to apply a coupon code to your order, don't hesitate to contact us at hello@themarigoldmerchant.com.au. We recognise that doing so can occasionally be perplexing. In order to ensure that your savings are applied properly, our helpful and educated customer care team is ready to help you at any time. They will be pleased to walk you through the process.

To improve your buying experience with The Marigold Merchant, we work hard to create policies that are open and considerate to our customers. Please get in touch if you have any further inquiries about our coupon and discount code rules or any other part of shopping with us. We really believe in offering outstanding customer service, and we're here to make the most of your shopping time.

Our top priorities are earning your trust and gaining your happiness, and we look forward to providing you with high-quality goods and individualised service. We appreciate you choose The Marigold Merchant!

Privacy Policy
1. Introduction
Purpose: This Privacy Policy outlines how The Marigold Merchant collects, uses, discloses, and safeguards your personal information.
Compliance: We adhere to the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth). Your privacy is our priority.

2. Information Collection
Personal and Payment Information: We collect your name, email, shipping address, phone number, and payment details during account creation, purchases, or subscriptions.
Sensitive Information: We will not collect sensitive information without your explicit consent, in line with Australian laws.
Automatic Information: We collect information about your device, browser, and browsing behavior.
Minors: We take extra care with individuals under 18, following Australian regulations.

3. Usage of Information
Order Processing, Support, Marketing: We use your information for processing and shipping orders, customer support, newsletters, and improving our services.
Disclosure to Overseas Recipients: We comply with Australian privacy laws in disclosing information overseas.

4. Third-Party Sharing
Service Providers and Legal Requirements: We share your information with vendors and legal authorities, ensuring adherence to the Australian Privacy Principles.

5. Cookies and Tracking
Usage: We use cookies and tracking tools in line with Australian guidelines to enhance your experience.

6. Security
Measures: We use encryption, secure protocols, and access controls, meeting Australian standards.

7. Your Rights
Access, Control, Opt-Out: You have the right to access, modify, delete, or opt-out of communications.
Complaints: You may lodge complaints with us or the Office of the Australian Information Commissioner (OAIC) in line with Australian regulations.

8. Changes to the Policy
Updates and Notification: We may update this policy in compliance with Australian laws and will notify registered users of significant changes.

9. Contact Information
Address: For any questions or concerns, please contact our designated Australian representative at hello@themarigoldmerchant.com.au.

External Links Policy
Links to various external websites may be found on the website of The Marigold Merchant. These links may take you to websites with material and usage patterns that are not within our control or responsibility, but they are given as a courtesy to our users.

These links are just available for our readers' convenience. These links are meant to improve your browsing experience and offer additional context that might be pertinent to your interests, whether they be for additional information, supplemental resources, or references to goods and services.

It's crucial to understand that the presence of a link on our website does not imply that we support or approve the owner of the connected website or the goods or services they provide. The Marigold Merchant does not guarantee the calibre, security, appropriateness, or dependability of any external websites, however these connections are offered in good faith.

Although we make an effort to keep the material on our website up-to-date, we cannot guarantee that these external links will always be current. Websites routinely alter their content, organisational structure, or even URLs, which may leave links that are inactive or broken.

The Marigold Merchant disclaims all liability in relation to the accuracy, legality, privacy policies, and other elements of these external websites. You and the linked website are the only parties involved in any interactions or transactions with these websites. The terms and conditions, privacy policies, and any other legal notices of every website you visit after clicking a link from our website should be carefully read.

Please feel free to get in touch with us if you have any questions or complaints regarding these external links or if you discover a broken or improper link on our website. We appreciate your input and rely on it to keep our site's calibre and integrity high.

You understand and accept that you are using and accessing The Marigold Merchant's website and these external links at your own risk and discretion. Although we make an effort to link to useful resources and information, we cannot be held liable for any of the material or business practises found there. When using any external links on our website, we strongly urge exercising caution and due vigilance. We appreciate your cooperation and your membership in the community of The Marigold Merchant.